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HR Connection blog

Coaching From Afar

on Sep 23, 2020 9:55:00 AM By | Valerie Grubb | 0 Comments | Management Coaching
Coaching tops the list of skills that many executives look for in their frontline managers, and for good reason: effective coaching can dramatically increase employee engagement and intrinsic motivation. Considering that only about one-third of U.S. workers are engaged and managers have a huge influence on employee engagement (they "account for at least 70 percent of the variance" in those metrics!), it's clear that managers need to ramp up their coaching skills.   What is Effective Coaching? As a developmental and inquiry-oriented tool focused on future behavior, coaching helps employees move ahead by releasing their potential (even if they don't know they have it in them!). Good coaching can yield benefits for employees, for their managers, and for their organizations. It enables employees to take on more responsibility and become more accomplished, for example. Other potential benefits include greater employee retention and higher quality work. To be an effective coach who helps employees develop greater intrinsic motivation, a manager should use the following strategies: Support employees - and challenge them, too. Listen. Ask challenging questions, but don't hand out answers. Provide a new lens. Offer a wider range of options. Emphasize ownership and accountability. How Does Coaching Change When Everyone Is Working From Home?  Coaching is defined by interpersonal interactions. The continually evolving nature of the coaching relationship is further complicated today by the fact that managers and employees are no longer working together onsite. During these times of widespread work-from-home arrangements, managers have to be even more intentional in their efforts to motivate and engage employees. Coaching from afar is possible during these challenging times. It just requires a slight shift in approach, intentionality, and mindset. First, keep in mind that good coaching is good coaching. That holds true whether a manager and an employee are seated on opposite sides of the same desk or are looking at each other in a virtual meeting. Regardless of the setting, the foundations of effective coaching remain the same: intentionality and consistency. Even when everyone has the best of intentions to communicate regularly, "out of sight, out of mind" can still rear its ugly head. And even when everyone is in the office, it's easy for managers to focus on the tasks on their own plates and not spend enough time checking in on - and developing - their direct reports. When everyone's in a shared physical workplace, at least there's the possibility of having ad-hoc meetings ("Hey, glad I caught you! Let's go grab a quick coffee and chat!"). But those aren't even an option when everyone is geographically scattered. That's why when everyone is working remotely and not seeing each other regularly in the office, it's more critical than ever to schedule - and follow through on - weekly check-ins. At the start of each week, managers need to block out time on their calendars for employee coaching, then treat that time as sacred (because frequent rescheduling sends a "you're not a priority" message to employees). Because they need to be fully present (and free of distractions) to provide good coaching, managers should be sure to choose times when they can truly focus their energies on being the coaches they wish they had had. These meetings aren't just for making sure that projects are on schedule. Even though the concept of an "office" has changed recently, that doesn't mean that employees, companies, and managers have stopped pursuing growth opportunities and working toward goals. Coaching is still essential. In fact, it may even be more essential than ever now, as employees increasingly look to their leaders for guidance during these uncertain times.
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Is Your Organization Fit for the Future?

on Sep 9, 2020 10:00:00 AM By | Ron Thomas | 0 Comments | Management Growth Mindset
We have all heard the talk of mindsets, whether it is fixed or growth. However, as you have probably read, it always centered around the individual. It is described as a belief that your qualities are carved in stone and lead to a host of thoughts and actions. At the same time, a belief that your qualities can be cultivated and lead to a host of different thoughts and actions, taking you down an entirely different road. Each mindset takes you to a different path or level of development.
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Six Ways Front End Work Assures Productive Success

on Sep 2, 2020 9:30:00 AM By | Laura Stack | 0 Comments | Productivity Management Time Management Planning
While a journey of a thousand miles really does begin with a single step (whether you’re hiking, driving, or flying), what you do before taking that step is crucial. There are always at least a few things you’ll need to prepare before you head out. For example: you wouldn’t go camping without packing a tent, sleeping bags, food, and a lighter, would you? So why go off half-cocked on a work project?
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Assessing Employee Skill Sets Through Personality Tests

In Leaders Eat Last, Simon Sinek says "The ability of a group of people to do remarkable things hinges on how well those people pull together as a team."" And anyone who has managed employees can appreciate that varying management techniques is a necessity when working with individuals from diverse backgrounds who have varying personalities, strengths, and weaknesses.
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How to Issue WARN Notices to Furloughed Workers

on Aug 19, 2020 9:30:00 AM By | Jessica Miller-Merrell | 0 Comments | Furloughs WARN Act
In response to the COVID-19 (coronavirus) pandemic, many companies have had to reduce hours, pay or close sites and furlough employees. For many employers, these layoffs are expected to be temporary while the virus runs its course but a lot can happen during that time. 
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Employee Turnover vs. Attrition: Context is the Key

on Aug 12, 2020 9:30:00 AM By | Brian Anderson | 0 Comments | Job Seekers Turnover Attrition
Among the metrics by which people measure organizational health, turnover and attrition are two of the most significant in what they supposedly say about your business. Rates of turnover and attrition in an organization are often categorized as an indicator of organizational health, with high rates typically seen as being “bad” and low rates perceived as “good.”
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How to Develop and Hire Leaders That People Want to Follow

on Aug 5, 2020 10:00:00 AM By | Whitney Johnson | 0 Comments | Leadership Management Professionalism
Some people are born leaders–naturally charismatic and able to attract and motivate followers to high achievement–seemingly without effort. But most are made.
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Making Midyear Check-ins More Meaningful

on Jul 29, 2020 8:30:00 AM By | Kevin Eikenberry | 0 Comments | Management Accountability
If you are coaching others in the workplace, you probably have some sort of performance management process. While these typically culminate in the annual meeting, many suggest or require at least a midyear check-in too. Even if your process doesn’t suggest that, I believe you benefit everyone by having midyear check-ins. The question is, how to have them, or how to get the most from them?
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Leading in Turbulent Times

on Jul 23, 2020 9:51:00 AM By | Richard Fagerlin | 0 Comments | Leadership
My wife and I have four boys: Christian, Preston, Jackson, and Lincoln. When they were little, the street in front of our house was completely off-limits. The risk was too great. But if they were still afraid to cross the street as thirteen-year-olds, or twenty-year-olds, we’d have a problem. I want my boys to wisely take risks that are worth taking, and to not live in fear. But I don’t want them to walk across the street with their eyes closed. I want them to have their eyes wide open and look both ways. And then to walk forward.
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Employer Leave Liability in the COVID-19 Era

In the wake of COVID-19, employers still find themselves navigating uncharted waters regarding employee leave requests and employer leave responsibilities under various state and federal requirements. Specifically, employee requests for leave under the newly created Families First Coronavirus Response Act (“FFCRA”) and the American’s with Disabilities Act (“ADA”), have rapidly increased as the pandemic continues to impact the United States and its businesses. As COVID-19 cases are beginning to spike again in various areas nationwide, employers must remain extra vigilant to ensure compliance with their various leave-related obligations.
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