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HR Connection blog

Jessica Miller-Merrell

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New Manager Training: Using the GROW Model for Employee Coaching

on Oct 6, 2021 9:30:00 AM By | Jessica Miller-Merrell | 0 Comments | GROW Model Employee Coaching
Being a manager is much more complicated than tasking team members with projects and conducting performance reviews. In order to create space in which employees can develop their current skills and learn new ones, managers need to be coaches, mentors, and cheerleaders. Hand holding, however, only creates teams that lack independence. Managers should instead help their teams achieve self-sufficiency. Through personal development coaching, managers can help today's workforce grow into tomorrow's leaders.
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Business Ethics in Human Resources

on Mar 24, 2021 9:00:00 AM By | Jessica Miller-Merrell | 0 Comments | Ethics Business HR Department
Business ethics is defined as "the study of appropriate business policies and practices regarding potentially controversial subjects including corporate governance, insider trading, bribery, discrimination, corporate social responsibility, and fiduciary responsibilities." It's the application of a moral framework to the way organizations do business, and it shapes and changes the way businesses operate. It can be both normative (e.g., how employee behavior is related to cultural or social issues) or descriptive (e.g., how to incorporate best practices into an organization's policies and procedures). Failure to implement certain ethical principles may hurt a company's bottom line. These principles include managing financial or other customer data in a responsible way, avoiding fraud and misrepresentation in operations, treating employees and customers with respect and dignity, and giving back to the organization's community. Business ethics is especially important in HR. As the department that deals directly with people employed by a company, HR holds a large part of the responsibility for upholding business policies and practices in an ethical manner. SHRM's code of ethics for professional responsibility in HR states: As HR professionals, we are responsible for adding value to the organizations we serve and contributing to the ethical success of those organizations. We accept professional responsibility for our individual decisions and actions. We are also advocates for the profession by engaging in activities that enhance its credibility and value. (Indeed, ethics plays such an important role in HR that as of January 1, 2021, HRCI requires anyone seeking PHR or SPHR recertification to have at least one credit in ethics.) Hiring is one of the areas for HR that is most affected by business ethics. For example, if an employee is found to have falsified information on a job application after they have already been hired, if HR does not have policies in place to address this specific situation, the organization could face potential wrongful termination lawsuits. Also, in order to achieve legal compliance as well as ethically sound decision making, at the earliest stage of recruitment the company must address issues of equal opportunity, antidiscrimination policies, and legal compliance with regards to hiring practices Another issue that HR has to address with some frequency is the ethics relating to employee privacy. For example, companies routinely perform background checks on job applicants before extending offers of employment. From the employer's perspective, these checks are necessary because they reduce liability by verifying that the information the applicant provided is true. However, employers must follow reasonable guidelines in obtaining this information: inquiries must be related to the job to which the applicant is applying, and the applicant must be told what information will be checked and then give written consent for the potential employer to obtain it. HR is also responsible for legal compliance with regard to recordkeeping. For example, the Americans with Disabilities Act specifies that employers must keep employee disability records separate from personnel files and in a secured location. Other laws, such as the Health Insurance Portability and Accountability Act and the Genetic Information Nondiscrimination Act, also have their own confidentiality requirements for the treatment of medical records. HR professionals must be aware of how federal and state laws affect the collection or storing of employee information. In HR, the application of ethics means helping an organization embed and uphold its values at all levels in order to maintain and increase trust. Accountability, or taking responsibility, is a key aspect of that role. Ethical policies and procedures for the company are in place not just to ensure that employees and company leaders do the right thing but also to protect the company from liability. HR is the department that develops, distributes, and enforces these policies and procedures.
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Get Ready for the Digital Workplace

on Feb 24, 2021 9:30:00 AM By | Jessica Miller-Merrell | 0 Comments | Technology Workplace Digital Era Remote
Long before the pandemic forced everyone into working from their kitchens, home offices, or bedrooms, the world was very much on its way to eliminating the need for conventional workspaces. Today's younger generations have grown up in digital environments and already feel pretty comfortable doing much of their work online. But even though those digital natives probably find the prospect of working from home less intimidating than many members of older generations, in 2020 people of all ages are facing the same challenge: familiarizing themselves with the digital workplace.
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How to Issue WARN Notices to Furloughed Workers

on Aug 19, 2020 9:30:00 AM By | Jessica Miller-Merrell | 0 Comments | Furloughs WARN Act
In response to the COVID-19 (coronavirus) pandemic, many companies have had to reduce hours, pay or close sites and furlough employees. For many employers, these layoffs are expected to be temporary while the virus runs its course but a lot can happen during that time. 
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How HR Can Support Companies in Times of Crisis

on May 22, 2020 8:45:00 AM By | Jessica Miller-Merrell | 0 Comments | Management HR Department Coronavirus
When economic downturns, natural disasters, company reorganizations, and other challenges arise, companies depend on HR leaders to set policies, initiate support, and assist employees. During the COVID-19 pandemic, HR departments have been actively involved in their companies’ decisions (such as slowing businesses, canceling conferences, and implementing new work arrangements) to slow the spread of the disease and to adjust to statewide and local social-distancing directives. By maintaining several key focus points, HR staff can more effectively lead their companies through this crisis.
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5 Key Strategies for Developing New Managers

on Jul 26, 2019 10:02:00 AM By | Jessica Miller-Merrell | 0 Comments | Training Employees managers
One of the most important services HR leaders provide is training for new managers. This type of training varies tremendously, depending on the new manager’s previous management experience or, in the case of an internal promotion, the knowledge he or she already has of company rules, regulations, and processes. It can be difficult to develop individual management training based on currently available resources, but by focusing on certain areas it’s possible to offer excellent training for both internal and external candidates who are new to supervisory roles.
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How to Manage, Hire and Lead Your Remote Workforce

on Oct 4, 2018 4:04:15 PM By | Jessica Miller-Merrell | 0 Comments | Manage Lead Hire
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Getting Real About Unconscious Bias in the Workplace

on May 3, 2018 12:02:05 PM By | Jessica Miller-Merrell | 0 Comments | Workplace Ethics Discrimination Bias
 
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How to Increase Your Job-Offer Acceptance Rate

on Apr 6, 2017 6:59:00 AM By | Jessica Miller-Merrell | 0 Comments | Human Resources Insights
By implementing a total reward program, a company can build a reputation as a great place to work and therefore attract the best talent. Nonmonetary benefits and perks can, when combined with competitive salaries, form a well-rounded compensation strategy that helps an organization attract candidates, increase offer acceptance rates, and improve retention. Over the last three years, it’s become more and more common for candidates to receive multiple job offers at one time—and, consequently, for companies to increase salaries to attract them. Salary isn’t necessarily the most important factor candidates consider, though, and the best way for companies to increase offer acceptance (especially in multiple-offer scenarios) is by making improvements in the nonmonetary incentives they provide.
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Start Small with Your Employee Retention Strategy

on Feb 13, 2017 8:38:12 AM By | Jessica Miller-Merrell | 0 Comments | Labor & Industrial Insights Retention Employees
Employee retention is the rate at which a company is able to keep their employees working for them. If a company keeps half of its employees around for one year, the employee retention rate for that specific year would be 50%. Many businesses are aware of the importance of employee retention and will enact policies or strategies in order to maintain a higher level of retention. When they are able to keep their existing employees around, they are able to reduce the costs associated with hiring and training new employees when their existing ones leave.
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