HR Connection

Sharlyn Lauby

Recent Posts

Employee Experience Must Mirror the Customer Experience

Posted by Sharlyn Lauby on Jun 12, 2019 10:08:00 AM

While it is true that employees aren’t the same as customers, on some level, they do expect the same experiences.

Technology is doing some wonderful things for the customer experience. I can make doctor appointments and see my lab results using an app. If my flight is delayed and I miss my connection, the Delta Airlines app will automatically rebook me on the next flight. It’s those little things that make life easier. And if individuals can get that experience in their personal lives, it could drive the employee experience they expect it in their work lives.

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Topics: Employee Engagement, Management

6 Things to Consider When Texting Job Candidates

Posted by Sharlyn Lauby on Feb 8, 2019 9:10:00 AM

A few years ago, I went to the SourceCon conference. During the event, one of the speakers asked the crowd how many people texted candidates and quite a few people raised their hand, more than I would have suspected at that time. Since then, I have continued to hear more and more people talk about texting candidates. If you’re not texting candidates, you might be behind the curve in today’s competitive talent market.

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Topics: Job Seekers, texting

4 Reasons to Start an HR Lab

Posted by Sharlyn Lauby on Sep 6, 2018 4:20:25 PM


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Topics: Human Resources Insights, Blogs, Human Resources, candidates

Silver Lining of an "Open" Vacation Policy

Posted by Sharlyn Lauby on Jun 14, 2018 10:22:36 AM


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Topics: Workforce, Benefits, vacation

3 Ways to Improve the Candidate Experience

Posted by Sharlyn Lauby on May 3, 2018 12:26:01 PM


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Topics: Recruiting, HR, Candidate Experience

Organizations Don't Change Until People Do

Posted by Sharlyn Lauby on Apr 5, 2018 4:39:39 PM


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Topics: Awareness, Reinforcement, Knowledge, Ability

Addressing the Core Issues with Performance Reviews

Posted by Sharlyn Lauby on Jan 31, 2018 2:43:24 PM


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Topics: Workforce, Employee, Performance Review, Office

Employee Engagement: The Best Time To Do It Was 20 Years Ago

Posted by Sharlyn Lauby on Jan 8, 2018 11:40:34 AM

"The best time to plant a tree was 20 years ago. The second-best time is now."

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Topics: Workforce, Company Culture, Employee Engagement, results

How to Assess Your Company's Onboarding Program

Posted by Sharlyn Lauby on Oct 5, 2017 4:06:33 PM

Regardless of what we call it, we know onboarding is the process new hires (or newly promoted employees) go through to become productive. The question is, do organizations know how well onboarding works for them? There’s only one way to find out the effectiveness of the company’s onboarding process: by conducting an assessment.

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Topics: Employees, Onboarding, Goals, new hires

Measure the Success of Your HR Programs

Posted by Sharlyn Lauby on Apr 6, 2017 1:03:17 PM

Any time you create a program, it’s necessary to measure the results. Even the incredibly informal “Let’s do it and see what happens” approach considers evaluation. But the measurement and evaluation portion of any program needs to be well thought out. Measure the wrong thing and the program can look like a failure (when it’s not) or vice versa.

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Topics: Human Resources

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