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HR Connection blog

Valerie Grubb

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Coaching From Afar

on Sep 23, 2020 9:55:00 AM By | Valerie Grubb | 0 Comments | Management Coaching
Coaching tops the list of skills that many executives look for in their frontline managers, and for good reason: effective coaching can dramatically increase employee engagement and intrinsic motivation. Considering that only about one-third of U.S. workers are engaged and managers have a huge influence on employee engagement (they "account for at least 70 percent of the variance" in those metrics!), it's clear that managers need to ramp up their coaching skills.   What is Effective Coaching? As a developmental and inquiry-oriented tool focused on future behavior, coaching helps employees move ahead by releasing their potential (even if they don't know they have it in them!). Good coaching can yield benefits for employees, for their managers, and for their organizations. It enables employees to take on more responsibility and become more accomplished, for example. Other potential benefits include greater employee retention and higher quality work. To be an effective coach who helps employees develop greater intrinsic motivation, a manager should use the following strategies: Support employees - and challenge them, too. Listen. Ask challenging questions, but don't hand out answers. Provide a new lens. Offer a wider range of options. Emphasize ownership and accountability. How Does Coaching Change When Everyone Is Working From Home?  Coaching is defined by interpersonal interactions. The continually evolving nature of the coaching relationship is further complicated today by the fact that managers and employees are no longer working together onsite. During these times of widespread work-from-home arrangements, managers have to be even more intentional in their efforts to motivate and engage employees. Coaching from afar is possible during these challenging times. It just requires a slight shift in approach, intentionality, and mindset. First, keep in mind that good coaching is good coaching. That holds true whether a manager and an employee are seated on opposite sides of the same desk or are looking at each other in a virtual meeting. Regardless of the setting, the foundations of effective coaching remain the same: intentionality and consistency. Even when everyone has the best of intentions to communicate regularly, "out of sight, out of mind" can still rear its ugly head. And even when everyone is in the office, it's easy for managers to focus on the tasks on their own plates and not spend enough time checking in on - and developing - their direct reports. When everyone's in a shared physical workplace, at least there's the possibility of having ad-hoc meetings ("Hey, glad I caught you! Let's go grab a quick coffee and chat!"). But those aren't even an option when everyone is geographically scattered. That's why when everyone is working remotely and not seeing each other regularly in the office, it's more critical than ever to schedule - and follow through on - weekly check-ins. At the start of each week, managers need to block out time on their calendars for employee coaching, then treat that time as sacred (because frequent rescheduling sends a "you're not a priority" message to employees). Because they need to be fully present (and free of distractions) to provide good coaching, managers should be sure to choose times when they can truly focus their energies on being the coaches they wish they had had. These meetings aren't just for making sure that projects are on schedule. Even though the concept of an "office" has changed recently, that doesn't mean that employees, companies, and managers have stopped pursuing growth opportunities and working toward goals. Coaching is still essential. In fact, it may even be more essential than ever now, as employees increasingly look to their leaders for guidance during these uncertain times.
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Preparing for the Workforce of 2030

on Mar 17, 2020 2:56:22 PM By | Valerie Grubb | 0 Comments | Recruiting Workforce Human Resources Future
To learn more, please join us on Tuesday April 14th at 1:00 EST (10:00 PST) for a Live Webinar with Val Grubb. This webinar is valid for 1 PDC toward SHRM-CP and SHRM-SCP recertification and has been pre-approved by HRCI for 1 HR (General) recertification credit hour. Click here to register.
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How to Motivate Employees: Look Beyond Money

on Aug 28, 2019 10:01:00 AM By | Valerie Grubb | 0 Comments | Benefits Compensation
  When people are financially invested, they want a return. When people are emotionally invested, they want to contribute. —Simon Sinek   No matter what size their departments are and how far removed they are from the CEO’s office, all managers are responsible for defining the missions and goals of their departments (preferably keeping them in line with the overall missions and goals of their companies). By rewarding employees who successfully help a department accomplish its goals (often by achieving their own individual goals), leaders reinforce what is valued in—or even required by—a job.
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Inclusivity in Today's Workplace

on Nov 3, 2017 3:13:43 PM By | Valerie Grubb | 0 Comments | Workforce Workplace Diversity Leadership inclusive attitude
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Communicating Up, Down, and Across the Organization

on Jul 5, 2017 3:50:49 PM By | Valerie Grubb | 0 Comments | Human Resources communication
One of the best things you can do for your career is learn how to be a great communicator. After all, if you’re unable to get your point across in a way that inspires others to take action, how can your HR initiatives (or your career) possibly succeed? In any workplace conversation—whether it’s with a direct report, a peer, or the boss’s boss—effective communication skills are what distinguishes a good employee from a great leader.
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Why an Age Diverse Workplace Is Important

on Jun 1, 2017 9:17:13 AM By | Valerie Grubb | 0 Comments | Human Resources Insights Diversity
  Everyone’s talking about workplace diversity today, and for good reason: when you expand the range of perspectives, experiences, and characteristics of your team, you also extend your reach toward innovation and overall excellence. But gender and ethnicity dominate many of the discussions about diversity–and companies need to start talking more about an age diverse workplace as well. Let’s play a quick round of the game “Three Truths and a Lie.” Which three of the following four statements are true–and which one is false?
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How to Manage Employees to Achieve Great Things

on Oct 7, 2016 6:16:00 AM By | Valerie Grubb | 0 Comments | Blogs Performance Employees
Managing employees can be one of your most challenging–and also most rewarding–responsibilities as you move up within a company. When your management works and you see your employees surpass even their own expectations, it's wildly exciting and incredibly fulfilling!
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