HR Connection

Workplace Violence: How to Create a Prevention Plan

Posted by Carla Gunnin, John Snyder, and Ryan Chapoteau on Jun 19, 2019 10:28:00 AM

The potential for workplace violence is a realistic concern for all employers, no matter the industry, location, or employer size. With strategic planning, risk analysis, and other preventive measures, employers can help minimize the risk and be confident they are as prepared as possible.

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Topics: Mental Health, Management, Preparedness, Emergency

Employee Experience Must Mirror the Customer Experience

Posted by Sharlyn Lauby on Jun 12, 2019 10:08:00 AM

While it is true that employees aren’t the same as customers, on some level, they do expect the same experiences.

Technology is doing some wonderful things for the customer experience. I can make doctor appointments and see my lab results using an app. If my flight is delayed and I miss my connection, the Delta Airlines app will automatically rebook me on the next flight. It’s those little things that make life easier. And if individuals can get that experience in their personal lives, it could drive the employee experience they expect it in their work lives.

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Topics: Employee Engagement, Management

A Learning Culture Is Key to Increase Innovation, Productivity, and Retention

Posted by Jeff Miller, Ph.D. on Jun 5, 2019 10:19:00 AM

I've spent my entire career either learning or teaching. I've studied the psychology of learning, and I've been involved in helping everyone from executives to middle schoolers get better at it. I've learned a lot myself in that time – including that learning is consistently pushed last on the priority list.

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Topics: Retention, Education, Employee Engagement, Productivity, Management

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