HR departments became unforeseen conduits of dramatic workplace transformations and migrations in 2020. And while change-driver has rarely been the typical role of most HR organizations in years (and decades) past, it is clear we have entered a new era. As we push further into 2021, HR and talent acquisition teams are already playing starring roles in much-anticipated changes, such as coordinating re-hiring and recruiting efforts to build up downsized workforces. At the same time, they are also being asked to manage complex and novel people-centric challenges, such as vaccination policy creation and rollouts.
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