HR Connection blog

The period that starts when a new hire signs a contract and ends after the first few months on the job can set the tone for his or her success (or failure) within an organization. But though many companies have great new-recruit processes, too often they conflate induction and orientation with onboarding. By engaging mostly in activities that fall into the first two categories while assuming (incorrectly) that they’ve therefore covered the third, those organizations are missing opportunities to engage and delight their ambassadors of tomorrow.

Up to 20 percent of employee turnover occurs within the first 45 days an employee joins a new company. The $3,000 to $43,000 price tag for each such departure makes onboarding an essential aspect of HR service and a significant influence on employee engagement and retention. Creating a welcome package for new hires is one way to reduce turnover by helping new hires feel excited about joining the company and calming their nerves by providing clear expectations, outcomes, and goals for their first day. A well-thought-out welcome package can leave a lasting impression and empower new employees in their roles.