Since the start of the COVID-19 pandemic, preparing for constant change has become a fact of everyday life for businesses. In recent months, organizations have had to rapidly digitize processes'—faster than ever before'—and employees' responsiveness and adaptability have been critical to the success of this shift. Over the past year, leaders learned (if they didn't know it already) that companies that can reinvent themselves are better positioned to weather crises and thrive. Even when the pandemic ends, though, organizations must continue to give their teams the tools they need to be resilient and able to cope with uncertainty and adapt, so that the efforts made throughout the past year can be sustained and amplified.
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